Business Manager

Key Responsibilities:

Strategic Management:

• Determine Goals and Assure Progress: Set short-term and long-term goals for the business,ensuring all departments are aligned and making progress towards these objectives.

• Expansion Planning: Plan for service expansion based on market analysis and business performance.

• Innovation in Services: Stay updated with industry trends and integrate new techniques,technologies, and practices to keep the business competitive.

Financial Management:

• Budget Management

• Complete Payroll and Generate/Send Invoices: Oversee payroll and invoicing to ensure accuracy and timely processing. (Based on clients needs)

• Forecasting and Cost Analysis: Conduct regular analysis to forecast future performance and identify areas for cost reduction.

Operations Management:

• Technology Upgrades: Develop and oversee the implementation of new technology systems that improve service delivery and operational efficiency.

• Customized Plans: Develop tailored solutions client needs, enhancing customer satisfaction and retention.

• Health and Safety Protocols: Ensure that all operations comply with health and safety regulations to protect employees and clients.

• Staff Scheduling and Inventory Management:

• Adjust staff schedules as needed to cover all necessary shifts and locations, approve supply request orders, and manage inventory to reduce costs and prevent shortages.

Key Performance Indicators (KPIs):

• Revenue growth and profitability.

• Client acquisition and retention rates. (*)

• Employee satisfaction and turnover rates. (*)

• Operational efficiency metrics.