Professional Overview

Highly motivated and results-driven professional with extensive experience in customer service, administrative support, and remote patient monitoring. Proven track record of exceeding expectations, maintaining high levels of customer satisfaction, and handling sensitive information with discretion. Adept at communication, problem-solving, and organizational tasks, with a strong ability to adapt to new technologies and workflows.

Core Skills and Expertise

• Customer Service & Client Support (Phone, Email, Live Chat)

• Front Desk & Reception Operations

• Remote Patient Monitoring & Care Management

• Administrative & Clerical Tasks

• Data Entry & Documentation

• CRM & Ticketing Systems

• Medication & Prescription Management

• Call Handling & Issue Resolution

• Team Collaboration & Project Assistance

Tools & Technologies

• Productivity Suites: Google Workspace, Microsoft Office Suite

• Communication & Collaboration: Gmail, Outlook, Slack, Microsoft Teams

• Video Conferencing: Zoom, Google Meet, Microsoft Teams, Webex

• Customer Support Platforms: CRM & Ticketing Systems

• Project Management: Familiar with project management principles and eager to learn new tools

Why Choose Me?

I bring a strong blend of customer service expertise, administrative efficiency, and adaptability to dynamic environments. My ability to effectively communicate, organize tasks, and leverage technology ensures streamlined operations and enhanced client satisfaction. Whether managing customer inquiries, handling sensitive information, or optimizing workflows, I am committed to delivering excellence in every role I undertake.