Certified

Vicyel

B

Customer Service
Customer Service
Executive Assistant
Assistant

DISC Profile:

DC – challenge, results, accuracy

Nicaragua

|

CST

Full Time

Speaks
|
English
Spanish
Voice Recording

0:00/1:34

Biography

Professional Overview

With over five years of experience in legal assistance, account management, customer service, and sales, I have developed a versatile skill set that enables me to address complex client needs with precision and empathy. From preparing legal documents and conducting investigations to managing financial accounts and delivering exceptional support, I consistently bring professionalism, attention to detail, and a client-first mindset. My fluency in both English and Spanish allows me to communicate effectively across diverse teams and clientele.

Core Skills and Expertise

  • Legal document preparation and case support

  • Debt settlement and financial planning

  • Customer service and conflict resolution

  • Sales, upselling, and client retention

  • Technical support and troubleshooting

  • CRM systems and data management

  • Bilingual communication (English & Spanish)

  • Adaptability, problem-solving, and time management

Why Choose Me?

I bring more than just experience—I bring reliability, professionalism, and a commitment to results. I have a proven ability to adapt quickly, work under pressure, and consistently exceed expectations. Whether supporting legal teams, guiding clients through financial solutions, or delivering exceptional service, I take pride in being dependable, detail-oriented, and always ready to go the extra mile. If you're looking for someone who takes ownership, builds trust, and brings value from day one—I’m that person.