Certified
Vicyel
B
Customer Service
Customer Service
Executive Assistant
Assistant
DISC Profile:
DC – challenge, results, accuracy
Nicaragua
|
CST
Full Time
Speaks
|
English
Spanish
Voice Recording
Biography
Professional Overview
With over five years of experience in legal assistance, account management, customer service, and sales, I have developed a versatile skill set that enables me to address complex client needs with precision and empathy. From preparing legal documents and conducting investigations to managing financial accounts and delivering exceptional support, I consistently bring professionalism, attention to detail, and a client-first mindset. My fluency in both English and Spanish allows me to communicate effectively across diverse teams and clientele.
Core Skills and Expertise
Legal document preparation and case support
Debt settlement and financial planning
Customer service and conflict resolution
Sales, upselling, and client retention
Technical support and troubleshooting
CRM systems and data management
Bilingual communication (English & Spanish)
Adaptability, problem-solving, and time management
Why Choose Me?
I bring more than just experience—I bring reliability, professionalism, and a commitment to results. I have a proven ability to adapt quickly, work under pressure, and consistently exceed expectations. Whether supporting legal teams, guiding clients through financial solutions, or delivering exceptional service, I take pride in being dependable, detail-oriented, and always ready to go the extra mile. If you're looking for someone who takes ownership, builds trust, and brings value from day one—I’m that person.