Professional Overview

With over a decade of experience in sales, customer service, and marketing, I am a results-driven professional with a solid academic foundation in Marketing & Advertising from Universidad de Ciencias Comerciales (UCC). Throughout my career, I have successfully combined strategic thinking with hands-on execution, consistently exceeding targets and building meaningful client relationships.

From leading appointment-setting teams to managing social media accounts and ensuring seamless administrative operations, I bring a well-rounded perspective to every role. My passion for clear communication, teamwork, and customer satisfaction has allowed me to thrive in both startup and corporate environments.

Core Skills & Expertise

• Social Media Content Creation

• Sales & Lead Generation

• Client Retention Strategies

• Administrative & Operational Support

• Appointment Setting & Scheduling

• Leadership & Team Coaching

• Effective Communication

• Bilingual Fluency (English & Spanish)

• Time Management & Organization

• CRM & Data Management

Tools & Technology

• Social Media Platforms (Instagram, Facebook, LinkedIn)

• CRM Systems

• Microsoft Office Suite (Excel, Word, Outlook)

• Google Workspace

• Email & Calendar Management

• Basic Financial Admin (GST, payroll, record-keeping)

Why Choose Me?

I don’t just meet expectations—I aim to exceed them. I take pride in my ability to balance creativity with discipline, turning challenges into opportunities and ensuring client satisfaction every step of the way. With strong bilingual communication skills, a proactive mindset, and a decade of cross-functional experience, I’m equipped to contribute immediately and grow within any dynamic, forward-thinking team.