Certified

Rosa

M

Executive Assistant
Assistant
Customer Service
Operations Assistant

DISC Profile:

DC – challenge, results, accuracy

Nicaragua

|

CST

Full Time

Speaks
|
English
Spanish
Voice Recording

0:00/1:34

Biography

Professional Overview

Motivated and adaptable bilingual professional with a proven track record in administrative support, customer service, sales, and social media management. Known for thriving in dynamic, high-pressure environments and for quickly mastering new tools and systems. With experience across healthcare, legal, and marketing sectors, I bring a flexible skill set and a proactive mindset to every role. My strong interpersonal skills and attention to detail make me a valuable team member and a reliable point of contact for clients and stakeholders.

Core Skills and Expertise

  • Case management support in medical and legal settings

  • Bilingual client communication (English-Spanish)

  • Lead generation and sales process management

  • Social media strategy and content creation

  • Appointment scheduling and coordination

  • Intake processing and data management

  • Administrative and clerical assistance

  • Multitasking and problem-solving under pressure

Tools and Technologies

  • Adobe Creative Suite: Photoshop, InDesign, Illustrator

  • Google Workspace and Microsoft Office Suite

  • CRM and case management platforms

  • Social media platforms: Facebook, Instagram, LinkedIn

  • Calendar and email management tools

Why Choose Me?

I bring a strong sense of responsibility, initiative, and professionalism to every position I take on. Whether supporting legal teams, medical staff, or sales departments, I prioritize clear communication, organized workflows, and client satisfaction. I am fluent in both English and Spanish, allowing me to confidently serve diverse teams and client bases. My background reflects not only versatility, but also a commitment to learning, adaptability, and consistently delivering high-quality results.