Certified
Rosa
M
Executive Assistant
Assistant
Customer Service
Operations Assistant
DISC Profile:
DC – challenge, results, accuracy
Nicaragua
|
CST
Full Time
Speaks
|
English
Spanish
Voice Recording
Biography
Professional Overview
Motivated and adaptable bilingual professional with a proven track record in administrative support, customer service, sales, and social media management. Known for thriving in dynamic, high-pressure environments and for quickly mastering new tools and systems. With experience across healthcare, legal, and marketing sectors, I bring a flexible skill set and a proactive mindset to every role. My strong interpersonal skills and attention to detail make me a valuable team member and a reliable point of contact for clients and stakeholders.
Core Skills and Expertise
Case management support in medical and legal settings
Bilingual client communication (English-Spanish)
Lead generation and sales process management
Social media strategy and content creation
Appointment scheduling and coordination
Intake processing and data management
Administrative and clerical assistance
Multitasking and problem-solving under pressure
Tools and Technologies
Adobe Creative Suite: Photoshop, InDesign, Illustrator
Google Workspace and Microsoft Office Suite
CRM and case management platforms
Social media platforms: Facebook, Instagram, LinkedIn
Calendar and email management tools
Why Choose Me?
I bring a strong sense of responsibility, initiative, and professionalism to every position I take on. Whether supporting legal teams, medical staff, or sales departments, I prioritize clear communication, organized workflows, and client satisfaction. I am fluent in both English and Spanish, allowing me to confidently serve diverse teams and client bases. My background reflects not only versatility, but also a commitment to learning, adaptability, and consistently delivering high-quality results.