Professional Overview

Systems Engineer and Microsoft 365 Subject Matter Expert with over 10 years of experience designing, implementing, and supporting IT infrastructure and cloud solutions for small businesses and enterprise clients. Specialized in Microsoft 365 (Exchange, SharePoint, Teams, Azure AD), security and compliance, and Cisco networking. Skilled at leading migration projects, troubleshooting complex issues, and optimizing systems for efficiency, security, and scalability. Fluent in Spanish, English, and French, with additional working knowledge of German.

Core Skills & Expertise

• Microsoft 365 & Exchange Online: Configuration, administration, migration, and troubleshooting.

• Azure Active Directory: Identity management, security policies, and hybrid integrations.

• Cisco Networking (CCNA Certified): Routing, switching, and enterprise network administration.

• Cloud Migration: Planning and executing migrations to Microsoft 365 and Azure environments.

• Security & Compliance: Governance, risk management, and regulatory alignment.

• PowerShell Scripting: Automation of administrative tasks and reporting.

• SPSS Analysis: Data management, survey analysis, and reporting.

• Team Leadership: Mentoring, coordinating IT teams, and managing cross-functional projects.

Tools & Technologies

• Platforms: Microsoft 365, Azure AD, Exchange (Online & On-Premise), SharePoint, Teams

• Networking: Cisco IOS (CCNA), LAN/WAN administration

• Security & Admin: Microsoft Security & Compliance Center, AD Federation, MFA, Conditional Access

• Scripting & Automation: PowerShell, AD Connect

• Data & Analytics: SPSS, Excel Advanced, Power BI (basic)

• Collaboration Tools: Outlook, OWA, Microsoft Teams, Slack

Why Choose Me?

I bring a proven track record of delivering secure, reliable, and scalable IT solutions across diverse industries. My combination of technical expertise and business acumen allows me to align IT strategies with organizational goals. Clients and employers value my ability to:

• Bridge business and technology: translating complex IT systems into practical solutions.

• Deliver results under pressure: completing cloud migrations and technical projects on time.

• Ensure security and compliance: safeguarding sensitive data with robust governance measures.

• Communicate across cultures: working fluently in Spanish, English, and French with international teams.

• Lead with empathy and precision: guiding teams to exceed expectations while fostering growth.

Whether supporting day-to-day IT operations, leading enterprise migrations, or advising global clients on Microsoft 365, I consistently deliver solutions that improve efficiency, security, and productivity.