Professional Overview

I am a highly experienced Property Management, Accounts Receivable, and Operations professional with over 10 years of experience supporting U.S.-based companies in remote environments. My background combines financial operations, property management, and systems implementation, allowing me to contribute both strategically and operationally. I specialize in collections, delinquency reduction, maintenance coordination, and process optimization, with a proven track record of improving cash flow, streamlining workflows, and supporting cross-functional teams.

Core Skills & Expertise

Accounts Receivable & Collections: Extensive experience managing high-volume portfolios, reducing delinquency, and maintaining healthy cash flow across hundreds of accounts.

Property Management Operations: Skilled in leasing support, maintenance coordination, tenant communication, and delinquency tracking using property management systems.

Delinquency Reduction & Financial Performance: Proven results in significantly reducing aging balances and improving collection rates through structured follow-ups and analysis.

Process Optimization & Systems Implementation: Strong background in designing workflows, implementing systems, and improving operational efficiency across organizations.

Data Analysis & Reporting: Experienced in analyzing financial data, tracking performance metrics, and supporting decision-making through accurate reporting.

Leadership & Training: Experience training new hires, supervising teams, and ensuring quality standards through performance monitoring and coaching.

Tools & Technology

Property Management & Accounting Software: AppFolio, SAGE.

Data & Reporting Tools: Microsoft Excel, Google Sheets.

Communication & Collaboration: Slack, Zoom, Skype, RingCentral.

Remote Support & IT Tools: TeamViewer and remote system support platforms.

Professional Background

Maintenance Coordinator | Real Property Management Paramount
Managed maintenance operations through AppFolio, coordinating vendors and tenants while ensuring timely resolution of work orders. Supported leasing activities by scheduling showings and guiding prospective tenants. Handled delinquency tracking and rent collections, while assisting the Property Manager with scheduling and communications.

Accounts Receivable / Collections & Customer Service Specialist | All Natural Products / Davidovich Bakery
Managed collections on past-due accounts, proactively reducing delinquency and maintaining account health. Responded to customer inquiries, processed credit memos, and ensured timely delivery of invoices and statements to support payment cycles.

Assistant Property Manager | Seville Property Management
Reduced delinquency by 20% through structured collection strategies. Managed leasing activities, followed up with leads, and supported maintenance coordination. Assisted in daily operations and tenant/vendor communication.

Operations Specialist & QA Supervisor | Field Day App
Supported recruitment efforts and supervised quality assurance for phone campaigns. Audited team performance, ensuring compliance with KPIs and operational standards.

Senior Accounts Receivable / Collections Analyst | PCC Logistics
Managed collections for over 200 accounts across multiple warehouses, successfully reducing 90+ day aging balances to zero. Conducted credit analysis, handled billing inquiries, and trained new team members.

Independent IT Consultant
Designed and implemented operational systems, workflows, and support protocols for U.S.-based companies. Trained teams and developed performance tracking frameworks.

Technical Consultant | INIDE
Developed system frameworks, indicators, and performance baselines for institutional projects.

National IT Coordinator | Ministry of the Family (BID Project)
Led the design and implementation of national-level IT systems, improving infrastructure performance and coordinating cross-functional technical teams.

Why Choose Me?

I bring a rare combination of financial expertise, property management experience, and systems thinking. My ability to reduce delinquency, optimize processes, and manage operations remotely makes me a high-impact contributor from day one. I am proactive, detail-oriented, and results-driven—focused not only on completing tasks but on improving the systems behind them. Whether managing collections, coordinating maintenance, or implementing workflows, my goal is to drive efficiency, accuracy, and measurable results.