Certified
Richelle
Z
Executive Assistant
Assistant
Customer Service
Executive Assistant
DISC Profile:
CD – challenge, accuracy, results
Nicaragua
|
CST
Full Time
Speaks
|
English
Spanish
Voice Recording
Biography
Professional Overview
I am a Pharmaceutical Chemistry graduate with a certified specialization in Pharmaceutical Marketing as a Medical Pharmaceutical Representative (Med Rep). My background combines scientific expertise with customer-centric roles across the healthcare, pharmaceutical, and technology sectors. I have hands-on experience in pharmaceutical analysis, customer service, sales, technical support, and medical case coordination. Known for my attention to detail, problem-solving skills, and ability to communicate effectively in both English and Spanish, I bring value to organizations that seek reliable, well-rounded professionals capable of working across multiple functions.
Core Skills
Bilingual Customer Support (English & Spanish)
Technical Troubleshooting and Product Support
Pharmaceutical Quality Control and Lab Testing
Appointment Setting and Medical Case Handling
Sales and Product Recommendation Strategies
Pharmaceutical Inventory and Prescription Management
Data Entry and Documentation Accuracy
Client Communication and Service Efficiency
Use of Pharmaceutical and Customer Service Software
Why Choose Me?
I offer a rare combination of scientific training and frontline customer experience. My ability to move between lab-based roles, pharmacy operations, and bilingual support services makes me adaptable and effective in multidisciplinary environments. I understand both the technical details behind pharmaceutical products and the human side of serving patients and clients. If you are looking for someone who is professional, resourceful, and dedicated to quality outcomes—I'm the right fit.