Certified

Richelle

Z

Executive Assistant
Assistant
Customer Service
Executive Assistant

DISC Profile:

CD – challenge, accuracy, results

Nicaragua

|

CST

Full Time

Speaks
|
English
Spanish
Voice Recording

0:00/1:34

Biography

Professional Overview

I am a Pharmaceutical Chemistry graduate with a certified specialization in Pharmaceutical Marketing as a Medical Pharmaceutical Representative (Med Rep). My background combines scientific expertise with customer-centric roles across the healthcare, pharmaceutical, and technology sectors. I have hands-on experience in pharmaceutical analysis, customer service, sales, technical support, and medical case coordination. Known for my attention to detail, problem-solving skills, and ability to communicate effectively in both English and Spanish, I bring value to organizations that seek reliable, well-rounded professionals capable of working across multiple functions.

Core Skills

  • Bilingual Customer Support (English & Spanish)

  • Technical Troubleshooting and Product Support

  • Pharmaceutical Quality Control and Lab Testing

  • Appointment Setting and Medical Case Handling

  • Sales and Product Recommendation Strategies

  • Pharmaceutical Inventory and Prescription Management

  • Data Entry and Documentation Accuracy

  • Client Communication and Service Efficiency

  • Use of Pharmaceutical and Customer Service Software

Why Choose Me?

I offer a rare combination of scientific training and frontline customer experience. My ability to move between lab-based roles, pharmacy operations, and bilingual support services makes me adaptable and effective in multidisciplinary environments. I understand both the technical details behind pharmaceutical products and the human side of serving patients and clients. If you are looking for someone who is professional, resourceful, and dedicated to quality outcomes—I'm the right fit.