Professional Overview

Empathetic and reliable professional with over 7 years of experience in customer service, education, and legal support. Osiris has worked across multiple communication channels and support tiers in both startup and legal environments. With strong organizational and research skills, Osiris excels at managing complex customer interactions, account support, and onboarding. Known for resolving challenging issues with empathy, accuracy, and transparency, Osiris is actively pursuing growth into leadership roles while continuing to sharpen their skillset.

Core Skills and Expertise

• Customer Service & Complaint Resolution

• Account Support & Billing Assistance

• Client Onboarding & Support Communication

• Organization & High-Volume Multitasking

• Conflict Management & Escalation Protocol

• Legal Documentation Support & Education Services

Tools and Technologies

• CRM & Ticketing Platforms

• Document Management Systems

• Internal Knowledge Bases & Policy Portals

• Email, Chat & Phone Support Tools

Why Choose Me?

With a strong foundation in service delivery and a commitment to continuous improvement, I bring both precision and compassion to every customer interaction. I thrive in fast-paced environments, consistently ensure accuracy, and take initiative to solve problems or escalate when needed. Whether onboarding new clients or resolving complex complaints, I focus on clear communication, empathy, and long-term satisfaction. I'm excited to take on more responsibility and grow into a leadership role where I can continue supporting both customers and team success.