Professional Overview

Bilingual (Spanish–English) Property Management and Administrative Professional with over 7 years of experience supporting residential real estate operations, office management, and remote teams. Highly organized and proactive, with hands-on experience managing maintenance workflows, tenant and owner communications, lease documentation, and CRM systems for U.S.-based property management companies. Known for strong follow-up, attention to detail, and the ability to keep operations running smoothly in fast-paced, remote environments.

Core Skills & Expertise

Property Management Operations – Maintenance coordination, vendor follow-ups, and work order tracking
Tenant & Owner Communication – Professional, timely, and service-oriented support
Lease Administration – Renewals, onboarding documentation, compliance tracking
Administrative & Office Management – Scheduling, reporting, documentation, and workflow coordination
CRM & Property Software – AppFolio, Buildium, Lead Simple, LeadTrax, MLS
Remote Operations Support – Supporting distributed teams and U.S.-based clients
Customer Service & Client Relations – High-touch communication and issue resolution
Task & Project Management – Monday, Trello, Asana for organized execution
Marketing & Social Media Support – Content coordination and basic design tools
Bilingual Communication – Fluent in English and Spanish for international portfolios
Attention to Detail – Accurate records, reporting, and system updates
Time Management – Handling multiple properties and priorities efficiently

Tools & Technology

Property Management & CRM: AppFolio, Buildium, Lead Simple, LeadTrax, MLS
Project & Task Management: Monday, Trello, Asana, Zapier
Communication & Operations: RingCentral, G-Suite, MS Office
Design & Content Tools: Canva, CapCut
Reporting & Documentation: Google Workspace, Microsoft Office Suite

Why Choose Me?

I bring a strong balance of organization, reliability, and hands-on property management experience to every role. My background supporting U.S. property management companies remotely has trained me to anticipate needs, follow up consistently, and maintain clear communication with tenants, vendors, and internal teams. I thrive in structured yet fast-paced environments and take pride in being a dependable point of support that property managers can trust. My goal is always to add value, reduce operational friction, and help property portfolios run efficiently and professionally.