Professional Overview

Motivated and adaptable customer service and sales professional with over six years of experience across diverse industries including telecommunications, hospitality, retail, and utilities. Known for being honest, responsible, and goal-driven, I bring a strong track record of exceeding sales targets, managing customer relationships, and delivering high-quality service. I am seeking a long-term remote opportunity where I can grow professionally, support my family, and work toward financial stability. With a strong foundation in objection handling, rapport-building, and solution-based selling, I am confident in my ability to contribute to any high-performing team.

Core Skills & Expertise

Sales & Upselling Techniques
Customer Service & Client Retention
Lead Engagement & Prospecting
Plan Renewals & Incentive-Based Selling
Rejection Management & Adaptability
Bilingual Communication (English & Spanish)
Goal Setting & Self-Motivation
Remote Work Readiness
Rapport Building & Objection Handling
Call Handling (Inbound & Outbound)

Tools & Technology

CRM Platforms & Ticketing Systems
Microsoft Office Suite (Excel, Outlook)
Phone, Chat, and Email Communication Tools
Order Tracking & Package Management Systems
Sales Dashboards & Incentive Reporting Tools

Why Choose Me?

I bring hands-on experience in sales and customer service, combined with a genuine desire to grow professionally and contribute long-term. I’ve been a top performer in multiple roles, consistently meeting and exceeding goals by adapting my approach and staying focused on outcomes. My ability to connect with customers, handle objections with empathy and strategy, and stay motivated through challenges makes me a strong asset for any customer-focused team. I am ready to invest in a company that values growth, performance, and reliability—just as I do.