Professional Overview

Dedicated and results-driven Virtual Assistant with a strong background in customer service, data analysis, and administrative support. Proven ability to manage high-pressure environments, streamline processes, and provide excellent client service. Proficient in Microsoft Office, Power BI, and data analysis tools, with experience in workforce analytics, onboarding, and technical support. Known for problem-solving skills, adaptability, and a proactive approach to tasks.

Core Skills and Expertise

• Virtual Assistance and Administrative Support

• Data Analysis and Reporting (Excel, Power BI, Alteryx)

• Customer Service and Client Relations

• Workforce Analytics and Process Optimization

• Onboarding and Intake Coordination

• Technical Support and Troubleshooting

Tools and Technologies

• Microsoft Office Suite (Excel, Word, PowerPoint)

• Power BI and Data Visualization

• Workforce Management Systems

• Alteryx and Data Processing

Why Choose Me?

With extensive experience in customer support, workforce analysis, and virtual assistance, I bring a detail-oriented and strategic mindset to every project. Whether it’s handling client onboarding, managing complex data reports, or providing top-notch customer service, I ensure efficiency and professionalism at every step. My ability to adapt to different industries makes me a valuable asset to any organization looking for versatility, problem-solving, and precision.