Professional Overview

Bilingual and results-driven professional with a strong background in insurance, sales, and customer service across corporate and retail environments. With over six years of experience—including roles as a claims specialist, insurance broker, and sales executive—I've developed a customer-focused and detail-oriented approach. My most recent role in duty-free retail on a cruise line further refined my communication and product presentation skills. I am now seeking a long-term remote opportunity that supports work-life balance and provides room for professional growth and leadership development. I bring strong organizational skills, CRM experience, and a commitment to delivering consistent, high-quality results.

Core Skills & Expertise

Insurance Claims & Client Support
Sales & Account Management
Retail Sales & Product Presentation
Task Prioritization & Time Management
Note-Taking & Cross-Department Coordination
CRM System Experience (Insurance Sector)
Team Collaboration & Communication
Goal-Oriented & Adaptable
Bilingual Communication (English & Spanish)
Remote Work Readiness & Self-Discipline

Tools & Technology

CRM Platforms (Insurance Sector)
Microsoft Office Suite (Word, Excel, Outlook)
Email & Internal Communication Tools
Point of Sale (POS) Systems
Organizational Tools & Digital Note Apps

Why Choose Me?

I bring a well-rounded mix of corporate, sales, and customer-facing experience along with the maturity to prioritize long-term goals over short-term gains. My ability to stay organized, work independently, and remain committed to continuous learning makes me a strong fit for any team-focused organization. I am seeking a remote position where I can contribute meaningfully, feel supported, and continue growing into a leadership role. With a passion for service and a strong desire to be close to family, I’m committed to building a stable and successful future with the right company.