Professional Overview

Motivated and adaptable Sales and Customer Service Professional with a strong foundation in business administration and a proven track record in sales development, customer service, and effective communication. Recognized for exceptional problem-solving skills, negotiation abilities, and a commitment to delivering outstanding customer experiences.

Core Skills and Expertise

• Sales Development: Proficient in identifying and qualifying potential clients through cold calling and lead generation strategies.

• Customer Service: Experienced in handling customer inquiries and complaints, providing effective solutions, and ensuring satisfaction.

• Interpersonal Communication: Skilled in active listening, negotiation, and fostering positive customer relationships.

• Adaptability & Problem-Solving: Demonstrates flexibility and creative thinking to address challenges and deliver results.

Education

• Keiser University – Latin American Campus

• Associate of Business Administration (January 2021 – September 2022)

• English for International Communication (2016 – 2017)

Tools & Technologies

• Customer Relationship Management (CRM) tools

• Microsoft Office Suite

• Sales and communication platforms

Work Availability

• Available to start immediately or with a 30-day notice

• Comfortable working U.S. hours in a remote setting

Why Choose Me?

“With a passion for connecting with customers and focusing on driving results, I bring a proactive and adaptable approach to every opportunity. My commitment to learning and growing ensures I am a valuable asset to any team.”