Professional Overview

I am a proactive and dedicated professional with a strong background in management and tourism development. My expertise spans customer service, communication, and problem-solving, honed through roles in hotels, travel agencies, and contact centers. With a passion for delivering exceptional service and a commitment to teamwork, I continuously strive to enhance my skills and embrace new challenges.

Core Skills and Expertise

• Customer service excellence in travel and hospitality industries.

• Effective communication and problem-solving.

• Sales and quotation preparation.

• Administrative support and cash handling.

• Real-time support for financial applications.

Tools & Technologies

• Microsoft Word, Excel, PowerPoint.

• Proficient in Spanish (native) and English.

Work Availability

• Available to start immediately or with a 30-day notice

• Comfortable working U.S. hours in a remote setting

Why Choose Me?

"As someone who is responsible, punctual, and eager to grow, I am deeply committed to providing outstanding service and fostering positive team dynamics. My ability to adapt, learn quickly, and embrace feedback makes me an asset in any professional setting. Whether coordinating travel plans, solving customer issues, or working collaboratively, I bring enthusiasm and dedication to every task."