Professional Overview

Dynamic Sales and Customer Service Specialist with over a decade of experience in lead generation, appointment setting, and client relationship management. Skilled communicator and English instructor with a strong background in fostering customer loyalty and delivering exceptional service. Known for a proactive approach, attention to detail, and a dedication to professional excellence.

Core Skills and Expertise

• Sales and Customer Service: Proven ability to drive sales, generate leads, and maintain customer satisfaction.

• Document Follow-Up: Expertise in managing client documentation and ensuring seamless workflows.

• Appointment Setting: Skilled in scheduling and managing client interactions to optimize engagement.

• Teaching and Training: Experienced English instructor with a focus on grammar and effective communication strategies.

• Relationship Building: Adept at cultivating strong client and team relationships.

Education and Certifications

• Thomas Jefferson High School (1984 – 1994)

• Seminar: Grammar Activities to Enhance an EFL Lesson

Tools & Technologies

• CRM Platforms: Proficient in tools for lead generation and customer engagement.

• Communication Tools: Adept in managing correspondence through various software.

Work Availability

• Available to start immediately or with a 30-day notice

• Comfortable working U.S. hours in a remote setting

Why Choose Me?

“Committed to excellence in sales and customer service, I bring a unique blend of expertise and interpersonal skills to every project, ensuring customer satisfaction and organizational growth.”