Certified
Israel
Mendoza
Customer Service
Customer Service
Operations Assistant
Business Management
DISC Profile:
D – results, action, challenge
Nicaragua
|
CST
Full Time
Speaks
|
English
Spanish
Voice Recording
Biography
Professional Overview
I am a dedicated Computer Engineer with experience in customer service, risk investigation, and time coordination. My strong leadership, problem-solving abilities, and commitment to excellence allow me to make sound decisions and effectively address challenges. I am passionate about delivering exceptional results and building trust with both customers and colleagues.
Core Skills and Expertise
Risk investigation and fraud detection.
Timekeeping system coordination and payroll accuracy.
Customer service and issue resolution.
Leadership and communication skills.
Problem-solving and decision-making.
Tools & Technologies
Microsoft Excel.
Timekeeping and payroll systems.
Communication tools (phone, email, and chat platforms).
Work Availability
Available to start immediately or with a 30-day notice
Comfortable working U.S. hours in a remote setting
Why Choose Me?
"As a professional with a strong foundation in customer service and technical coordination, I bring a unique blend of analytical and interpersonal skills to every role. I strive to provide exceptional service and create value by solving problems efficiently, building strong relationships, and fostering team success. My calm demeanor under pressure and attention to detail make me a reliable asset in any team."