Professional Overview

A detail-oriented and proactive professional with a background in hospitality, marketing, and membership coordination. Since graduating from FIU’s hospitality school in 2023, I have gained experience in administrative support, sales coordination, and remote case management. Skilled in handling high volumes of client requests, managing multiple priorities, and working independently with minimal supervision, I bring strong organizational and problem-solving skills to every role. With a passion for building client relationships and delivering quality service, I am seeking remote opportunities where I can continue to grow, ideally in the liquor brand industry or in membership management.

Core Skills and Expertise

Hospitality & Event Support: Experience in managing menus, catering, event spaces, and client inquiries across multiple properties.

Membership & Client Services: Skilled in managing 50–80 membership cases daily, ensuring accuracy and client satisfaction.

Organizational & Project Management: Strong ability to prioritize tasks, manage multiple inboxes, and lead projects under tight deadlines.

Customer Relations & Communication: Proficient in handling client concerns independently while escalating only when necessary.

Adaptability: Successful transition from in-person hospitality roles to remote membership coordination, consistently exceeding performance expectations.

Problem-Solving: Demonstrated ability to resolve client and project challenges quickly and effectively, including last-minute requests.

Tools & Technologies

Office Software: Microsoft Word, Excel, PowerPoint, Outlook

Hospitality Systems: Event space and booking platforms for large-scale venues

CRM & Membership Platforms: Experience with membership case tracking systems (Zoho and others)

Productivity Tools: Email and inbox management systems, Google Workspace

Why Choose Me?

With a foundation in hospitality and proven success in both onsite and remote roles, I bring strong organizational skills, adaptability, and a client-first mindset. My ability to manage high-volume tasks with accuracy, combined with my proactive approach to problem-solving, ensures smooth operations and satisfied clients. I am eager to contribute to a growing company, take on new challenges, and build a long-term career in membership coordination or brand management.