Professional Overview

Detail-oriented Virtual Assistant and Marketing Specialist with extensive experience in administrative tasks, sales, and digital marketing. Proven expertise in B2B and B2C sales, franchisee onboarding, and handling financial documentation. Skilled in creating and managing documentation, supporting client relations, and coordinating cross-functional activities. Bilingual in Spanish (Native) and English (Advanced), with a strong commitment to delivering personalized solutions and meeting client needs.

Core Skills and Expertise

• Sales Management: Expertise in B2B and B2C sales, client profiling, and onboarding processes.

• Documentation Management: Proficient in creating, editing, proofreading, and organizing professional documentation.

• Digital Marketing: Skilled in social media content creation, SEO, and campaign management.

• Administrative Support: Experienced in calendar management, meeting coordination, and file organization.

• Customer Relations: Strong ability to identify client needs, handle objections, and close sales.

• Financial Reporting: Knowledge of VAT control, income tax, and commission management.

Education and Certifications

• Bachelor of Accountancy, Colegio Luz de Israel (2015–2017)

• Degree in Digital Marketing, Avanza, S.A. de C.V. (2023–2024)

• English Certificate, E4CC Academic (May 30 – June 28, 2023)

Tools & Technologies

• Office Suites: Microsoft 365 (Word, Excel, PowerPoint)

• Design & Creative Tools: Canva

• Communication & Collaboration: Slack, Microsoft Teams

• Project Management: ClickUp, Trello, Notion

CRM Systems: Salesforce, HubSpot

• Social Media Platforms: Content creation and scheduling tools

• Document and Video Translation Tools

Why Choose Me?

“An adaptable and proactive professional, I combine administrative expertise with creative marketing skills to deliver tailored solutions that meet and exceed client expectations.”