Professional Overview

Experienced and detail-oriented professional with over 10 years in customer service, sales, retention, supervision, and property management. Fabricio has successfully led teams, supported clients through complex account and billing issues, and worked independently as a freelancer managing properties. With strong organizational and communication skills, Fabricio excels at handling multiple priorities and ensuring client satisfaction. Currently focused on developing a career in project management and budgeting, while finishing a personal home-building project.

Core Skills and Expertise

• Customer Service & Retention

• Team Supervision & Leadership

• Billing, Payments & Account Support

• Project Coordination & Budgeting

• Property & Operations Management

• Task Prioritization & Issue Resolution

Tools and Technologies

• Google Workspace (Calendar, Tasks, Docs)

• CRM Systems & Support Platforms

• Manual & Digital Note-Taking for Task Management

• Communication Tools (Email, Chat, Video Calls)

Why Choose Me?

With a decade of progressive experience across client support, team supervision, and freelance property management, I bring reliability, structure, and a client-first approach to every task. I’m highly organized, thrive under pressure, and approach challenges with clear communication and teamwork. My background in billing, account accuracy, and project oversight makes me a strong fit for roles that demand both accountability and initiative — especially as I pursue growth in project management and budgeting.