Professional Overview

Multifaceted and client-centered professional with a background spanning customer service, hospitality, and legal support. With experience since 2014, Eyra has worked across industries including retail, law, and luxury hospitality, delivering high-quality service, problem resolution, and operational support. She is known for her empathetic communication style, strong attention to detail, and ability to handle complex inquiries calmly and efficiently. Eyra is now seeking to grow within a supportive company while pursuing long-term entrepreneurial goals.

Core Skills and Expertise

• Customer Service & Complaint Resolution

• Hospitality & Client Experience (Forbes Standards)

• Legal & Administrative Support

• CRM Systems (Salesforce & Industry-Specific CRMs)

• Conflict Management & Escalation Handling

• Time Management & Follow-Up Strategy

Tools and Technologies

• Salesforce & Legal CRM Platforms

• Email, Chat & Scheduling Systems

• Research Tools & Company Knowledge Bases

• Billing Systems & Refund Verification Processes

Why Choose Me?

With a unique blend of experience in client-facing roles, legal operations, and hospitality, I bring empathy, organization, and adaptability to every interaction. I strive to create win-win solutions, even in challenging situations, and handle customer concerns with professionalism and care. I’m passionate about continuous learning and eager to grow within a company where I can contribute value while also building the foundation for my own future business.