Professional Overview

With a strong background in customer service, technical support, and sales across major telecommunications companies, I bring over five years of experience in delivering excellent client solutions, resolving complex technical issues, and consistently exceeding sales targets. My success is driven by a positive attitude, a passion for learning, and a customer-first mindset. I thrive in diverse, fast-paced environments and am committed to continuous personal and professional growth.

Core Skills and Expertise

• Customer Retention & Sales

• Technical Support & Troubleshooting

• Prospecting & Cold Calling

• Billing & Payment Processing

• CRM & Call Management

• Goal-Oriented Performance

• Adaptability & Resilience

Tools & Technologies

Salesforce
CRM Systems
Zendesk
Microsoft Office Suite
Telecom Systems & Ticketing Platforms

Why Choose Me?

I bring energy, consistency, and a growth mindset to everything I do. Whether I’m guiding a customer through technical issues, closing a sale, or overcoming rejection in cold calling, I focus on results and relationships. I believe in giving every opportunity my all and learning from top performers and each experience. I see Power Placing as a place where I can contribute my skills, connect with a diverse team, and grow into the next level of my career.