Professional Overview

I am a highly motivated Sales Development Representative with over 3 years of experience in B2B sales and customer retention. I have a proven track record in building strong customer relationships, fraud prevention, and driving business growth through a full sales cycle. My focus on continuous personal and professional development has helped me hone my communication, teamwork, and time management skills, which I bring to every project and team I work with. As an active student in Business Administration, I am eager to apply my knowledge and expertise to new challenges.

Core Skills and Expertise

• Sales Development: Over 3 years of experience in full-cycle B2B sales, from prospecting to closing deals.

• Customer Retention: Skilled in maintaining long-term customer relationships and increasing retention rates.

• Fraud Prevention: Expertise in identifying and preventing fraud to protect both customers and business interests.

• Communication: Strong verbal and written communication skills, crucial for building rapport with clients and colleagues.

• Teamwork: Collaborative team player with a focus on achieving team goals and driving success.

• Time Management: Ability to manage multiple tasks and deadlines effectively, ensuring optimal results.

Tools & Technologies

• Sales & CRM Tools: Concentrix, Vonage (B2B Sales)

• Office & Productivity Tools: Microsoft Office (Word, Excel, PowerPoint)

• Fraud Prevention: Specialized tools for fraud detection in customer transactions.

Work Availability

• Available to start immediately or with a 30-day notice

• Comfortable working U.S. hours in a remote setting

Why Choose Me?

"I bring over 3 years of experience in Sales Development, specializing in B2B relationships, fraud prevention, and customer retention. My commitment to personal growth and professional excellence ensures that I am always striving to achieve the best results for every team and client I work with."