Professional Overview

Dedicated and detail-oriented Senior Compliance Analyst with a Law degree and a solid track record in regulatory compliance, risk assessment, internal auditing, and policy enforcement. With progressive experience at ibex, Eduardo has successfully led internal and external compliance operations, high-level investigations, and certification processes aligned with global standards such as PCI DSS, ISO 27001, SOC 2, and HIPAA. His expertise spans across cross-functional collaboration, executive reporting, and cultivating a culture of compliance across all levels of the organization.

Core Skills & Expertise

• Regulatory Compliance & Legal Frameworks

• Internal Audits & Control Testing

• Fraud Investigation & Incident Management

• Risk Assessment & Mitigation Strategies

• Policy Development & Enforcement

• Leadership & Mentoring of Compliance Teams

• Crisis Response & Root Cause Analysis

• Cross-Functional Collaboration (Legal, IT, Ops)

• Executive-Level Compliance Reporting

• Global Regulatory Standards & Certifications

Tools & Technologies

• Microsoft 365 Suite (Excel, Outlook, Teams, PowerPoint)

• GRC Tools (Governance, Risk & Compliance platforms)

• Case Management & Audit Software

• Compliance Management Systems (CMS)

• Ticketing Systems (e.g., ServiceNow, Jira)

• Document Management Tools (e.g., SharePoint, DocuSign)

Why Choose Me?

With a solid legal foundation and hands-on expertise in both operational and strategic compliance, I bring a balanced and proactive approach to managing regulatory risk and building strong governance practices. My experience leading internal audits, training cross-functional teams, and advising senior leadership has positioned me as a trusted compliance partner across departments. Whether navigating certification processes or responding to incidents, I act swiftly, thoughtfully, and always with integrity. I don’t just maintain compliance—I elevate it.