Professional Overview

Versatile Customer Service and Sales Specialist with over 5 years of progressive experience in client relations, team supervision, and sales operations. Known for being highly organized, proactive, and results-driven, Rene excels at managing multiple client accounts, scheduling, following up with customers, and resolving payment issues. Strong background in direct sales, quality assurance, and account management across fast-paced call center environments. Committed to client satisfaction and eager to grow into leadership roles within a dynamic team.

Core Skills & Expertise

Customer Service & Client Retention
Sales Strategy & Contract Closing
Account Supervision & Team Leadership
Payment Collection & Follow-Up
Client Communication (Email, WhatsApp, Text)
Schedule Management (Google Calendar, Microsoft Teams)
Appointment Rescheduling & Objection Handling
CRM Usage & Process Improvement
Inventory & Supply Tracking
New Business Lead Conversion
Bilingual Support (English & Spanish)

Tools & Technology

Google Calendar & Google Workspace
Microsoft Teams
Internal CRM Systems
Email & Messaging Platforms (WhatsApp, Gmail)

Why Choose Me?

I bring a proven track record in both customer service and sales, along with a strong work ethic and genuine dedication to client satisfaction. Whether it's following up after service, handling late payments professionally, or helping close new business leads, I approach every task with purpose and accountability. I’m ready to contribute from day one and grow into a larger role, building not just client relationships—but real results for your company.