Professional Overview

With over eight years of experience in business development, sales, and customer service, I have built a strong foundation in generating leads, closing deals, and cultivating lasting client relationships. I’ve worked across both B2B and B2C sectors, consistently exceeding targets through strategic planning, proactive outreach, and client-focused communication. My strengths lie in identifying growth opportunities, managing sales pipelines, and delivering exceptional service that fosters loyalty and drives revenue. I bring a results-driven mindset, persuasive communication skills, and a passion for connecting businesses with impactful solutions.

Core Skills and Expertise

Business Development and Lead Generation
B2B/B2C Sales Strategy and Execution
Customer Relationship Management
Pipeline Management and Deal Closing
Client Retention and Upselling
Cold Calling and Prospecting
Account Management and Follow-ups
Bilingual Communication (English and Spanish)
Sales Reporting and Forecasting
Cross-Functional Collaboration

Tools and Technology

CRM Platforms (HubSpot, Salesforce, Zoho)
Microsoft Office Suite (Excel, Word, Outlook)
Google Workspace (Docs, Sheets, Calendar)
Zoom, Slack, Microsoft Teams, Google Meet
Email Marketing and Sales Automation Tools
Phone, Email, and Chat Communication Platforms

Why Choose Me?

I bring proven experience in building and growing client relationships, driving sales performance, and creating value through personalized service. Whether I’m developing new business, managing key accounts, or resolving customer challenges, I do it with confidence, resilience, and a solutions-focused approach. I am bilingual, tech-savvy, and deeply committed to helping businesses grow through strategic partnership and outstanding service delivery.