
Certified
Carmen
B
Operations | Human Resources | Assistant
Assistant
Executive Assistant
Operations Assistant
DISC Profile:
S/D
Nicaragua
|
CST
Full Time
Speaks
|
English
Spanish
Voice Recording
Biography
Professional Overview
I am a highly analytical Human Resources and Operations Professional with over five years of experience managing complex administrative programs, data-driven HR initiatives, and financial operations within prominent international organizations. My expertise spans the entire employee lifecycle—from onboarding and documentation tracking to global stakeholder management and multi-departmental workflow optimization. Leveraging an advanced educational background in organizational psychology, I excel at turning operational bottlenecks into streamlined, scalable processes in fast-paced, corporate environments.
Core Skills & Expertise
HR & People Operations: Global onboarding management, employee lifecycle coordination, cross-functional team collaboration, and maintaining high-volume data confidentiality for 700+ international employees.
Financial Tracking & Budgeting: Sophisticated budget planning, financial forecasting, invoice processing, cost allocations, and department chargebacks across global corporate entities.
Data Analytics & Reporting: Developing automated operational dashboards, tracking program expenditures, and translating complex data pools into quarterly and annual executive reports.
Program & Vendor Management: Directing executive education delivery, managing extensive external vendor networks (including over 340+ independent consultants), and managing large-scale stakeholder communications.
Tools & Technology
HRIS & Enterprise Systems: SuccessFactors, ServiceNow, SharePoint.
Data Analytics & Visualization: Microsoft Power BI (Certified), Advanced Excel (Dashboards & Financial Modelling).
Productivity Suites: Microsoft Office 365, Google Workspace.
Professional Background
Program Analyst / HR Consultant (Inter-American Development Bank)
Orchestrated global HR operations for over 700 employees. Handled financial forecasting, monitored program expenditures, and built customized Excel/Power BI trackers to audit internal departmental metrics.
Program Director (Z-School)
Directed the operational delivery and HR elements of executive education programs. Owned end-to-end participant onboarding, scheduling, and high-level performance reporting.
Customer Service Coordinator (Multi Languages Corporation)
Supervised and dynamically allocated assignments for an international network of over 340 translators and interpreters based on active operational volume and client demands.
Co-Founder (Proyecto +505)
Spearheaded a successful non-profit operational strategy that raised over $18,000 to directly support 1,500+ families during critical crisis intervals.
Why Choose Me?
I bridge the gap between people-centric HR and clinical operational logic. Holding a Master’s degree in Psychology alongside elite professional certifications in HR Analytics (UC Irvine) and Power BI Data Analysis (Microsoft), I don’t just execute administrative processes—I optimize them through data. My history with heavy-hitting international organizations proves my capacity to balance meticulous regulatory compliance with rapid execution, giving leadership the visibility and structure they need to drive organizational growth.