Professional Overview

With over three years of experience in phone and chat sales, technical support, customer service, collections, and retention, I bring a strong skill set in problem-solving, client relations, and sales strategy. My background in various industries has equipped me with the adaptability and expertise to provide top-tier service and drive results.

Core Skills and Expertise

• Customer Success & Retention

• Technical Support & Troubleshooting

• Sales & Upselling Strategies

• Credit Repair & Financial Consulting

• Multichannel Communication (Phone, Chat, Email)

• Bilingual Communication (English & Spanish)

Tools & Technologies

• CRM & Customer Support Platforms

• Sales and Retention Systems

• Credit Repair Software

• Microsoft Office & Google Suite

• Live Chat & Call Center Software

Why Choose Me?

I am a dedicated and results-driven professional with a strong passion for delivering exceptional customer experiences. My bilingual proficiency in English and Spanish allows me to effectively communicate with diverse audiences. I thrive in high-paced environments and continuously seek opportunities to expand my knowledge and skills. With my expertise in customer service, tech support, and sales, I am confident in my ability to contribute positively to any team.