Professional Overview

Hospitality-driven and customer-oriented professional with extensive experience in guest services, hotel operations, and remote support roles. Aben has worked in high-demand environments across the U.S. and currently resides in the Dominican Republic. Known for a proactive, empathetic approach and natural multitasking ability, Aben consistently delivers high-quality service, resolves client issues with professionalism, and fosters trust and accountability in team settings. Now seeking growth in customer success or operations support roles.

Core Skills and Expertise

• Guest Services & Hospitality Management

• Customer Success & Operations Support

• Multitasking & Client Relationship Management

• Conflict Resolution & Process Adherence

• Team Leadership & Shift Supervision

• Organizational Planning & SOP Compliance

Tools and Technologies

• CRM Systems & Booking Platforms

• Email, Chat, and Remote Communication Tools

• Scheduling & Task Management Tools

• Client Account Coordination

Why Choose Me?

With a strong foundation in hospitality and service excellence, I bring adaptability, emotional intelligence, and structure to every role. Whether managing multiple client accounts or leading a hotel shift, I maintain calm under pressure, focus on solutions, and act with integrity. I’m deeply committed to trust, accountability, and growth — ready to contribute to a team that values dedication, communication, and delivering outstanding service experiences.